FAQs
Do you provide boxes?
Yes we do; we can sell or loan you boxes and any packing materials you need.
Can you carry out a move to Cornwall from a national address?
Yes, we have an online quote, we send you a link and you tell us which items you would like us to move. We are very thorough and we have moved 100’s of people from outside Cornwall to many destinations in Cornwall, such as Truro, Falmouth, Penzance, Camborne and Redruth. Our expertise and local knowledge is invaluable in places such as Feock, Newlyn, St Ives where access can be very challenging.
Do you move people to/from Europe?
Yes we do, we carry out most of our moves to and from France and Spain. However we have carried out moves to Portugal, Italy, Sweden, Germany and many more destinations all over Europe.
Can you deliver overseas?
Yes, we can arrange this for you.
Can you store entire household contents?
We are able to collect your items and put them into our store. Our store is very central, we are only a 10 minute drive from Truro, Falmouth, Camborne and Redruth. We are able to provide lost cost storage for long term storage if you would like to use our Self Storage option. We have over 300 containers.
What size are your containers?
Our storage containers are 250 cubic feet – to see how much this is, watch this video:
https://www.youtube.com/embed/iKZ1-DaDYnk?rel=0%22%20frameborder=%220%22%20allowfullscreen%3E%3C/iframe%3E
Can I buy boxes if I'm moving myself?
We do sell packing materials to clients that are not moving with us.
Is storage charged monthly or weekly?
If we collect your items we charge weekly, and if you bring your items to store we charge four-weekly
How do you protect items when you move them?
We wrap all items in blankets and use mattress covers, settee covers and piano covers. Some delicate items of furniture may require special care, and we advise that these items are ‘export wrapped’ to ensure they are protected appropriately.
Will you place our belongings in the correct rooms?
When your items are delivered, labelled boxes will placed in the correct room. You will be asked where you would like unlabelled items to be placed.
Do you move single items?
We do move single items, or small loads.
Do you move pianos?
We move everything from standard uprights to full concert grand pianos. We’ll need to know the value of the piano, and whether it has a highly polished finished. It’s also useful for us to have a description of the access at both properties; for instance, which floor of the building it’s coming from and going to, and whether there are any steps or sharp turns involved.
Can you drive my car to my new house? I don’t like driving on the motorway.
We’re happy to do this with notice (and subject to our availability). We’ll need you to insure our driver and provide a cover note stating that they are not liable for any excess on the insurance.
Can boxes be too big?
No, but they can be too heavy. Please ensure boxes are not over 22kg or 45lbs.
Can boxes be too small?
Yes – it is not appropriate to pack all your items in shoe boxes, for instance, as this would take multiple trips and far more time.
Can I bag items?
Yes, if you use quality bags that do not split easily.
What size are your boxes?
Book (small) – 38 x 28 x 25.5cm
Suitable for books, CDs and tinned food.
Pack 6 (medium) – 46 x 33 x 33cm
Suitable for glass, china and ornaments.
Pack 2 (large) – 46 x 46 x 50cm
Suitable for bedding, saucepans and lamps.
Can I bag items as opposed to putting items in boxes?
Yes, (non fragile) items, using bags that will not split easily.
Do you have self-storage?
Yes, we do have self-storage. Our store is very central, we are only a 10 minute drive from Truro, Falmouth, Camborne and Redruth. We are able to provide low cost storage for long term storage if you would like to use our Self Storage option. We have over 300 containers. Please follow this link for details: https://www.tripp-removals.co.uk/storage/self-storage
Why not fill in our online quote, it may be cheaper than you think for us to collect your items for store.
Do you have a storage facility in Redruth?
Our Storage facility is only a 10 minute drive from Redruth.
We are only a 10 minute drive from Truro, Falmouth, Camborne and Portreath. We are able to provide low cost storage for long term storage if you would like to use our Self Storage option. We have over 300 containers. Please follow this link for details: https://www.tripp-removals.co.uk/storage/self-storage
Why not fill in our online quote, it may be cheaper than you think for us to collect your items for store.
Do you have a storage facility in Truro?
Our Storage facility is only a 10 minute drive from Truro.
We are only a 10 minute drive from St Agnes, Falmouth, Camborne and Portreath. We are able to provide low cost storage for long term storage if you would like to use our Self Storage option. We have over 300 containers. Please follow this link for details: https://www.tripp-removals.co.uk/storage/self-storage
Why not fill in our online quote, it may be cheaper than you think for us to collect your items for store.
I am a student at Falmouth, can I store my things for one week?
Our Storage facility is only a 10 minute drive from Falmouth Campus and only 10 minutes from Truro College.
We are able to collect from Falmouth Campus and store them for one week and then deliver the items back to you.
If you prefer, we are able to provide low cost storage for long term storage if you would like to use our Self Storage option. We have over 300 containers. Please follow this link for details: https://www.tripp-removals.co.uk/storage/self-storage
Why not fill in our online quote, it may be cheaper than you think for us to collect your items for store.